Nezuko Tech Support

We're here to help.

Contact Us

For any questions, issues, or feedback about any of our apps, reach out to us via email:

Frequently Asked Questions

How do I cancel my subscription?

Go to Settings on your iPhone > tap your name > Subscriptions > select the app > Cancel Subscription. You'll retain access until the end of your billing period.

How do I restore my purchase?

Open the app and look for a Restore Purchases option. Your subscription will be restored if it's active on your Apple ID.

Are my files uploaded anywhere?

No. All processing in our apps happens entirely on your device. Your files never leave your phone.

An app crashed or a feature isn't working

Please email us with:

• The app name and version
• Your device model and iOS version
• Which feature you were using
• A description of what happened

We'll get back to you as soon as possible.